Customer reviews at Outten Kia in Hamburg, PA
We’re in the business of making friends and making a difference.
We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at Outten Kia. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.
Rachel R.
4/25/2026
4/25/2026
Chastity is amazing. She was patient and incredibly helpful. She gave her honest opinion as my husband and I talked through options trying to decide which vehicle to choose. From start to finish we felt welcomed and cared for and never felt rushed or pushed. I am over the moon about my new SUV and will definitely want to work with Chastity and the awesome team again when that time comes!
Diane Stevenson
4/25/2026
4/25/2026
Each time I take my Seltos to Outten Kia Service Department I continue to receive excellent service from their Service Department. Their process never changes along with the curtesy of the staff. They always make sure to address any issues ahead of doing service; review work that will be done; and then review the work that was actually done making sure you do not have any additional questions or concerns. Thank you for excellent work!
Michael Morton
4/25/2026
4/25/2026
Hands down the best dealership we went to, if you’re having doubts, give this one a shot!
Out of 6 dealerships, Sean at Outten Kia was the best; low-pressure, super knowledgeable and helped with all of our concerns and even solved a minor issue after the sale was over!
This dealership got us a much better interest rate, lower than the one we went to previously, Chanse made signing the paperwork a breeze, and they even made our kids feel at home! I’ll never visit another dealership again!
Robert Price
4/15/2026
4/15/2026
It was excellent. Chastity was so very nice and helpful. The dealership was so very professional. The entire process was so good and they make you feel like your a team
Beth Nagle
4/12/2026
4/12/2026
Super professional. Went above and beyond after car was sold. I have bought cars here before and will continue to. We will recommend to all of our family and friends.
Caleb Crist
4/6/2026
4/6/2026
Great experience! Ron was super nice to work with. Whole crew was very involved and supportive. Answered all my questions thoroughly and made the signing process very straightforward! 10/10! Love my Kia Sportage.
Heather Ebling
4/3/2026
4/3/2026
Great experience all around! Chanse was great, very knowledgeable, helpful and not pushy. I would recommend to any friends and family! Jack was super helpful as well!
Gail Gibbs
3/27/2026
3/27/2026
Thank you Hamburg Kia for the Excellent Customer Service!! Had engine replacement under extended warranty and the staff made an overwhelming process seamless- also included several other recall parts at same time to assure my Safety- I’m back on the road with my Kia Soul that I Love - 5 Stars for an Excellrnt experience😊
laura schnarr
3/21/2026
3/21/2026
Good experience from the time I walked in the door. All the staff was personable and not overwhelming or ignoring. I have had both experiences at other local dealerships. I felt they were approachable and willing to work with my needs and requests. They followed through with their end of things with integrity.
Jeffrey Morales
3/15/2026
3/15/2026
I've dealt with the Service Department at Outten Kia for a number of years now and that's for a reason. They know what they're doing, they get it right the first time, and they even take the time to remember your name, your vehicle make/model, and what items you're likely to want or need done on your vehicle. Truly a well-run shop!
Mark Pisko
3/12/2026
3/12/2026
Outstanding customer service. Brought recently purchased used vehicle in with check engine light on. They addressed all codes and went above and beyond in checking the vehicle overall. Jake did a great job explaining everything and addressing all problems and concerns. I would highly recommend Outten Kia based on my experience! Thanks, Jake!
Rose
3/4/2026
3/4/2026
It was a pleasure having my oil changed at Outten Kia. The mechanics began work on my car at the designated time and Finished before the time they told me. Everyone was extremely polite and easy to work with.
Glenn Rarick
3/4/2026
3/4/2026
Our sales person Ron Pujols was very courteous and friendly. Very knowledgeable about the vehicle. The entire staff went over and above to get us the vehicle we want at the price we wanted. Will recommend to everyone. Next vehicle will be a sportage for me, this vehicle was fir my wife
Anna Marie Reichelderfer
2/28/2026
2/28/2026
We had a wonderful experience buying our Telluride at Outten Kia! The sales dept went above and beyond. Answered every question and explained things to us in great detail!! Worked with us to get us the best deal. Their sales department is exceptional! Will absolutely recommend Outten Kia!!!
J
2/24/2026
2/24/2026
This was my second time purchasing a car from Outten KIA, and the process was just as smooth as the last just four years ago. Thank you to Chastity, Pete and Chanse for their focus on the important details and making sure I knew my options for financing. I highly recommend Outten.
