Customer reviews at Outten Kia in Hamburg, PA

Went to the Service Department fir recall work. The counter person was amazing. Walked me through each recall to be performed. Gave me a tour of the waiting area. The waiting area was a suprise. Had a fill size office desk, office chair, power strip and about 10 phone charging cables. I was able to use my laptop to work and not lose work hours. When my car was finished they had even washed ir. I know where I am going for service on my KIA.

I absolutely love Outten Kia. The staff is always so friendly & knowledgeable. They also always get me out the door as soon as I can. Thanks for the great service!

I always have a great experience at Outten. The team is incredibly kind, knowledgeable, and easy to work with. What I appreciate most is how straightforward and honest they are. They really take the time to understand my needs and do everything they can to meet them. It makes the whole process feel comfortable and stress-free every time I visit.

First time going here for a recall, had no idea what to expect, but I was pleasantly surprised by how efficient the process was. Took no longer than what they predicted, very nice, thank you!

I am always satisfied when getting my car serviced at Outten Kia of Hamburg. Everyone is friendly and I am always provided with a quote if they find something unexpected.

First time i came to this dealership, had a appointment with Kalington to test drive a Kia Sportage Hybrid, kali was polite, friendly and very helpful he went over all the features of the car and all. Everyone there was friendly and polite. I just love my Kia Sportage Hybrid , love that is gas and electric and happy it's the color i wanted. And thank you all again who helped me out that day. 😃

Actually it was my significant other who purchased a new Sportage. His name is Bruce Roberts We were treated like vip We will tell anyone we know to buy a Kia at Outten, Hamburg, PA

Chastity is amazing. She was patient and incredibly helpful. She gave her honest opinion as my husband and I talked through options trying to decide which vehicle to choose. From start to finish we felt welcomed and cared for and never felt rushed or pushed. I am over the moon about my new SUV and will definitely want to work with Chastity and the awesome team again when that time comes!

Each time I take my Seltos to Outten Kia Service Department I continue to receive excellent service from their Service Department. Their process never changes along with the curtesy of the staff. They always make sure to address any issues ahead of doing service; review work that will be done; and then review the work that was actually done making sure you do not have any additional questions or concerns. Thank you for excellent work!

Hands down the best dealership we went to, if you’re having doubts, give this one a shot! Out of 6 dealerships, Sean at Outten Kia was the best; low-pressure, super knowledgeable and helped with all of our concerns and even solved a minor issue after the sale was over! This dealership got us a much better interest rate, lower than the one we went to previously, Chanse made signing the paperwork a breeze, and they even made our kids feel at home! I’ll never visit another dealership again!

It was excellent. Chastity was so very nice and helpful. The dealership was so very professional. The entire process was so good and they make you feel like your a team

Super professional. Went above and beyond after car was sold. I have bought cars here before and will continue to. We will recommend to all of our family and friends.

Great experience! Ron was super nice to work with. Whole crew was very involved and supportive. Answered all my questions thoroughly and made the signing process very straightforward! 10/10! Love my Kia Sportage.

Great experience all around! Chanse was great, very knowledgeable, helpful and not pushy. I would recommend to any friends and family! Jack was super helpful as well!

Thank you Hamburg Kia for the Excellent Customer Service!! Had engine replacement under extended warranty and the staff made an overwhelming process seamless- also included several other recall parts at same time to assure my Safety- I’m back on the road with my Kia Soul that I Love - 5 Stars for an Excellrnt experience😊